TERMS & CONDITIONS
By registering, you are agreeing to the following Terms & Conditions. Cancel the membership immediately / Do not register if you do not accept any of the Terms & Conditions stated below.
“You/Your/He/She/Tutor” refers to an individual or entity that provides tutoring services
“Customer/Client” refers to student / parents / guardians
“T&C” refers to Terms and Conditions
18 years old and above and be eligible to work in Malaysia.
Must have appropriate academic qualification, good grades in the subjects that you wish to tutor.
Dedicated and passionate in teaching and motivating students.
Experience in teaching or tutoring would be an added advantage.
There is no Registration or Subscription Fee for Basic Members at this moment. However, if you wish to be our Gold Tutor ( additional benefits ), a small amount of membership fees will be incurred. Kindly refer to the next section for more details.
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It is your duty to keep your personal profile update and accurate at all time. DTS reserves the right to amend/remove any of the tutor’s record at its discretion.
VERIFICATION / AUTHENTIFICATION
Tutor agrees to produce all the relevant documents for verification (eg. academic certification, credentials, identity card, & etc.) to the customer / DTS upon request.
CODE OF CONDUCT
The Tutor must teach, behave and dress professionally when on duty to fulfil the duties/image as a tutor.
Tutor should stay clear of conflict and do not discuss matters that are sensitive, such as religion, race, family matters & etc.
A "One Time" Referral Fee will be payable by you to the agency as a fee for the service render to you ( ie. Recommending tuition case to you). You should look at it as buying a tuition job from DTS.
Tutor who pay the Referral fee in advance will be given higher priority.
There is no fix Referral Fee Rate here. All tutors may bid each tuition job they are interested in at different rate.
If the referral fee is not received by the due date (Date agreed by both Tutor and DTS ) , your account will be suspended and disciplinary action will be taken (which may include, but not limited to, suspension of all the referred tuition jobs.)
During the first block/month of lessons, tutor is not allowed to conduct any forms of private arrangement with the parent that may jeopardize the interest of the company without the prior written consent of the company. Tutors who breached the terms would be liable for the full financial losses incurred by the company and ban from taking up any tuition assignments in future.
Any attempt to cheat or deprive DTS of its legal share of commission, will result in legal actions being taken.
TERMINATION / CANCELLATION / RESCHEDULING OF ASSIGNMENT
In the event where you are unable to attend the tuition job, prior notice of 48 hours before the lesson must be given to the student / parent unless in the case of an emergency.
If you fail to notify and provide a valid reason of your cancellation, your registration as a tutor with DTS will be revoked and an administration charge of 50% of the monthly tuition fees will be imposed.
The minimum commitment period is 1 month. In the event where you terminate an assignment within the first month, there won’t be any refund allowed. Tutors who pull out before completing the one block/month period will not be entitled to accept any fees from either the parent or DTS.
If the student prematurely terminates the tuition job during the first block/month, the referral fee will be readjust base on the actual fee you received in the first block of lesson ( % agreed * Actual Fee collected). However, if the reason for termination was due to your fault as a good tutor (eg. Chronically late, not well prepared, unsure of your materials, do not behave professionally), there won’t be any refund allowed.
In the event the tutor needs to stop the tuition lesson, kindly inform us the earliest possible. We will make the necessary replacement or arrangements for the student. Tutor is not allowed to bypass the agency and made private arrangements with the client. This is because we had acquired the clienteles through costly advertising and referrals. Tutor who tried to bypass the agency will be blacklisted and banned indefinitely and legal action will be taken against you for the agency to recover their potential financial losses
RELATIONSHIP BETWEEN PARTIES
The using of DTS services do not create any employment, partnership, joint ventures, agency or franchise relationship between the parties. Tutor is basically buying tuition jobs from DTS. Thus, you will have no authority to claim a relationship with DTS or to speak to any business, association, institution or other organization on our behalf.
Tutor is solely responsible for accepting the tuition case, setting fees, arranging tutoring schedules, paying all taxes on income earned, and all other issues and responsibilities related to tutoring.
The Tutor has the Absolute Right to conduct his/her own assessment before Accepting / Rejecting / Discontinuing the new / existing tuition job. This is also to say that the tutor does not need to accept/continue with any tuition jobs bought from DTS. He/She will make his/her own decision and be fully responsible for it. DTS does not guarantee the exact term/length of the assignment.
The tutor further understand that the use of DTS services is at your own risk and you will not hold DTS or their personnel or agent liable for any loss or damage incurred as a result of any such dealing.
Limitation of Liability
The tutor agrees to fully indemnify DTS for all claims, liabilities, damages, losses, costs and expenses suffered by DTS; resulting from your provision of services to the customers.
DTS is not liable for or act as an arbitrator for any conflicts or disagreement that arises between tutor and customer. However, we are always prepared to offer our views and suggestion.
While DTS shall use reasonable endeavours to verify the accuracy of any information; we make no warranties, whether express or implied in relation to its accuracy.
DTS has the right, but not the obligation, to obtain feedback from customer. We may investigate any complaints and take any action that we deem appropriate.
The company shall not be held liable or responsible for civil proceedings and/or criminal prosecution on any acts of dishonesty, misconduct, and/or misdeeds on part of the parents that may cause any inconveniences, disturbances, offences and/or any actions on part of the tutors.
The agency will not be liable for any indirect, special or consequential damages arising in connection with the use of this website.
MODIFICATION & AGREEMENT
The Terms & Conditions may change from time to time by listing the latest T &C on the site. Such modifications take immediate effect unless otherwise stated. It is your responsibility to regularly check whether the T&C has been changed. You must immediately stop using our services if you do not agree to any of the T&C. Your continue usage of our services following the listing of our latest T&C will constitute binding acceptance of the change.
Terms & Conditions / Guidelines (as amended from time to time) contain the entire agreement between DTS and you. No oral explanation or oral information given by either DTS or Tutor shall withhold alter the interpretation of these T&C.
Tutor has the absolute right to terminate this contract by informing the management. Notification from DTS will be given upon receipt of notification.
DTS has the right to terminate/temporary suspend a tutor’s access to all or any part of DTS without any reason given.
Tutor fully agree and understand that DTS may discontinue operating any of their websites and terminate this Agreement without any further notice.
You are welcome to email (email@example.com) any suggestion/feedback for us to serve everyone better in future. Thank you to be our long term partner!
We understand the pain a parent has for not being able to find a suitable tutor who fits their requirement, budget and timing. Thus, we designed a platform with the most comprehensive criteria in order to help you, the parent to hunt? for the most suitable tutor rather than simply getting anyone who is interested to teach for you < which is currently practiced by most agencies in the market.
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